Key highlights from the What's Going on in Banking 2020 Report

300 Senior Executives Surveyed

Cornerstone Advisors recently surveyed 300 senior executives at U.S.-based mid-sized financial institutions and learned that while more than half of bank and credit union executives are optimistic about the new year, they considered the interest rate environment a major concern for 2020.

Other key highlights of the survey include:

- 65% of banks and 76% of credit unions said fintech partnerships will be important to their business strategies in 2020
- The number of banks citing mortgages, consumer loans and consumer fee income as a priority this year is up significantly from 2019
- The percentage of banks and credit unions that have deployed AI and machine learning tools is in the single digits