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Breaking the Conditioned-Response Habit in Your Vendor Relationships

More and more banks and credit unions are finding themselves dissatisfied with their card processors.

Breaking-the-Conditioned-Response-Habit-in-Your-Vendor-RelationshipsBut is the problem really with failed vendor performance, or is a lack of accountability on both sides to blame?

Breaking the Conditioned-Response Habit in Your Vendor Relationships explores:

  • What’s going on in the shifting card processor landscape (we name names);
  • How banks and credit unions can put an end to common system selection myths; and
  • Why a strong habit of two-way accountability is the best defense against a failed vendor relationship.

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